TBOXLAB / AI & automation
AI for business processes, with controls and integrations.
We design AI assistants, bots and workflows integrated into business systems. We assess response quality, data access, execution costs and exception handling.
When it helps
Your team needs to search documents, classify requests or move information between tools through repetitive tasks and manual checks.
01 / ACTIVITIES
What we do
- —Select the process and usable data, including access permissions.
- —Prototype using representative cases and compare with the current workflow.
- —Integrate CRM, business applications, documents and communication channels.
- —Confidence thresholds, human oversight and fallbacks for uncertain cases.
02 / DELIVERABLES
What you receive
- ↗An integrated workflow or prototype within the agreed scope.
- ↗A set of test cases and agreed quality criteria.
- ↗Documentation covering sources, dependencies, limitations and operations.
What we need to start
- Real examples of the process and expected outputs.
- Confidentiality requirements, authorised sources and involved systems.
Automation is evaluated against the real process. Sensitive activities retain the approvals and controls agreed with the client.